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Questions and Answers will be added as they occur. What our customers ask . . .
Question: What is the best method of cleaning my phone? I have a 'digital' phone that would cost well over $200 to replace - the dial pad is dingy and the ear piece of the handset has a waxy build up. It works fine - I don't want to replace the phone because it's dirty. I also don't want to replace it because it no longer works after I have finished 'cleaning' it. Answer: Never spray anything directly onto your phone. Before you begin, unplug your line cord and disconnect any transformers, then remove any batteries from your phone. Your phone should have no power source connected as you begin to clean it. Separate the coiled cord from the handset and the main base of the phone. Remove any paper labels and clear plastic covers. Once all pieces that can be detached have been separated you will need to round up your cleaning agents. Topic Links: Complete Phone Cleaning Kit | Replacement handset cords | Labels, buttons, and plastic covers Question: Should I use a surge strip? If so, what needs protection? I have a laser printer that everyone in the office shares through the network - what should be protected? Answer: Any device that plugs into the wall power outlet should have protection against electrical surges. Devices like laser printers and microwaves that draw a high current should not be connected to protectors that also provide battery backup power. Most battery backup units will be overloaded by such devices. The computer, monitor, and network equipment (hubs, routers, etc.) should have battery backup to both protect against low voltage conditions (brown outs) and to provide an auxiliary power source during power outages. Topic Links: APC 1500AV UPS | UPS Sizing Tool |
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